An Important Message on COVID-19:
Updated March 19th, 2020
To our valued customers:
Fantastapack is committed to your safety and to the safety of our coworkers during the recent COVID-19 outbreaks.
We are pleased to share with you that at this time it’s business as usual at Fantastapack and we are continuing to produce and ship orders. At this time, Fantastapack does not anticipate any raw material supply challenges or disruption to our production. If needed, we have supply chain processes and protocols in place to help us manage through emergency situations. Should any of our facilities be impacted by COVID-19 in the future, we are prepared to shift manufacturing to different locations to minimize any disruption to our customers.
Due to the nature of our business, not all coworkers are able to work from home. However, all Fantastapack coworkers and those of our parent company, The BoxMaker, who can reasonably work from home have been invited to do so since March 7th to reduce potential virus exposure for our entire team. Additionally, all coworkers have been instructed to stay home if they exhibit any signs of illness or have had direct contact with someone with a confirmed case of COVID-19.
If a coworker exhibits any signs of illness while at work, they will be sent home. We have added additional cleaning supplies throughout our facilities and ramped up efforts to sanitize common areas on a daily basis. We have also cancelled all onsite client tours and will limit supplier visits to critical functions like machinery installations.
Despite the recent challenges that the novel coronavirus has placed on the business community, we are here for you. Fantastapack is committed to providing excellent customer service now more than ever, and we are ready to serve you via online chat and email. Fantastapack is open for business, and we know you are, too. Please let us know how we can meet your custom packaging needs during this time.
If you have any questions or concerns, please do not hesitate to reach out to our team directly.
Alix Chung, Ecommerce Manager